242

Business Research Reports

Global Research Report: The State of Customer Experience

Home Global Research Report: The State of Customer Experience Times have changed. Digital customer experience (CX) channels are mainstream—and the...

• BY admin
• March 30, 2022
• 0 Comments

Research Reports Technology

GovLoop Research Brief – Team Up With Automation for a...

Home GovLoop Research Brief – Team Up With Automation for a Better Citizen Experience Automation technologies such as chatbots, voice...

• BY admin
• March 30, 2022
• 0 Comments

Research Reports Technology

GovLoop Research Brief – Improving CX in Your Agency Through...

Home GovLoop Research Brief – Improving CX in Your Agency Through Contact Center Modernization There’s a major shift in government...

• BY admin
• March 30, 2022
• 0 Comments

Business White Papers

2022 Contact Center Buyer’s Guide

Home 2022 Contact Center Buyer’s Guide The start of 2022 marks two years since the COVID-19 pandemic began. And now...

• BY admin
• March 30, 2022
• 0 Comments

Technology White Papers

4 Ways AI Helps Agencies Provide Unparalleled Service

Home 4 Ways AI Helps Agencies Provide Unparalleled Service One of the many things the COVID-19 pandemic has taught agencies...

• BY admin
• March 30, 2022
• 0 Comments

Technology White Papers

3 Steps to Modernizing the Government Contact Center

Home 3 Steps to Modernizing the Government Contact Center Whether it’s a simple question or a complex issue, citizens expect...

• BY admin
• March 30, 2022
• 0 Comments

Business White Papers

Broadening The Reach & ROI of Sourcing Optimization

Home Broadening The Reach & ROI of Sourcing Optimization The challenges facing global supply chains call for rapid, agile solutions,...

• BY admin
• March 22, 2022
• 0 Comments

Business White Papers

Shipping to Canada: Expand Your International Growth

Home Shipping to Canada: Expand Your International Growth The secret seems to be out. A growing number of businesses are...

• BY admin
• March 4, 2022
• 0 Comments

Technology White Papers

Your Stairway to BCDR Heaven

Home Your Stairway to BCDR Heaven Did you know that an organization falls victim to ransomware approximately every 11 seconds?...

• BY admin
• February 28, 2022
• 0 Comments

Technology White Papers

Backup and DRAAS IT Buyer’s Guide

Home Backup and DRAAS IT Buyer’s Guide In today’s threat landscape, data loss prevention and reducing the severity of incidents...

• BY admin
• February 28, 2022
• 0 Comments